Owning or running a business poses lots of challenges, set-backs and problems. How you stay strong and bounce-back from these situations says a lot about your ability to be resilient and assertive.
Without these key qualities you will take only the negative from situations and won’t see every failure as an opportunity to pick yourself up and begin again more intelligently.
This course will provide you with the skills and knowledge as well as the confidence to be resilient in difficult situations; to prepare yourself for success and well as failure, taking the best from both situations. It will also hone your ability to assert your rights in a confident way without resorting to passive or aggressive behaviours. This will build better relationships with all, especially clients, colleagues and stakeholders.
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