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MODULE
How to prevent and resolve destructive conflict situations
Conflict-Free Team Work
Build a team culture where healthy debate thrives and toxic conflict disappears.
Negative conflict drains energy. Productive disagreement fuels innovation. Learn how to prevent destructive friction while promoting constructive challenge—so your team makes better decisions, holds each other accountable, and builds deeper trust. This course will give you the skills to navigate conflict confidently and foster a co-operative, positive team dynamic.
By the end of the training, you'll be able to:
Own your role in conflict – Understand how your behaviour influences team dynamics—and where you can make the biggest impact
Master communication essentials – Apply core skills to handle conflict situations with clarity and professionalism
Manage conflict assertively by having 'up front' conversations – Step in between team members firmly but fairly, restoring focus without escalating tension
Build a trust-first dynamic – Create a team culture that naturally minimises negative conflict before it starts
Move forward with action – Implement a personalised plan to put your learnings into practice immediately
Gain the tools and confidence to move from conflict to trust and collaboration.
MODULE DETAILS
Self-paced, online
Video lessons + interactive workbook
Part of the CPD Accelerator programme
Community forum access included
Want the full programme? Get all modules plus live coaching for less.