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MODULE
Giving and receiving performance-based feedback with preparation and confidence
The Art of Feedback
Turn feedback into a growth engine for you and your team.
Giving and receiving meaningful feedback isn't optional—it's how people improve, develop skills, and reach their potential. This module transforms your feedback skills and confidence. This course will give you the tools, confidence, and mindset to promote a feedback-rich culture that drives genuine personal and professional growth.
By the end of the training, you'll be able to:
Understand the 'why' behind feedback – Grasp why meaningful feedback matters—and its impact on performance and development
Know your starting point – Identify strengths and gaps using a feedback skills questionnaire (built on Insights Discovery work from earlier modules)
Deliver feedback with structure – Apply a unique step-by-step process to prepare and give feedback that lands effectively
Model positive feedback behaviours – Practice the habits of great performance managers—reinforcing wins as well as areas to grow
Receive feedback well – Listen actively, stay open, and turn incoming feedback into actionable insight
Move forward with clarity – Commit to an action plan focused on your learning and growth as an effective people manager
Feedback is the most powerful way of building a strong, accountable and focused team. Learn these essential skills and use them in big and small ways every day.
MODULE DETAILS
Self-paced, online
Video lessons & workbook
Part of CPD programme
Community forum access
Want the full programme? Get all 7 modules plus live coaching for less.